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Accessibility

We want anyone to be able to measure a lawn, price a pallet and place an order here — including people who use a screen reader, navigate with a keyboard, or magnify the screen. This page says how we are doing, what we know is still wrong, and how to tell us when something gets in your way.

What we measure against

We aim to meet WCAG 2.2 Level AA — the standard the Americans with Disabilities Act is generally read against for websites. Right now this site is partially conformant: most of it meets that bar, and the parts that do not are listed below rather than hidden.

What works

  • Every button, link, form field and pop-up can be reached and used with a keyboard alone, and the item you are on is outlined so you can see where you are.
  • Form fields have real labels, so a screen reader says what a box is for instead of "edit text, blank".
  • Each page has one main heading and headings in order, so you can jump through a page by its structure.
  • Product photos carry the product name as their description.
  • Pop-ups — the product window, the measuring map, the payment sheet — close with the Escape key or their close button, keep the keyboard inside them while open, and put you back where you were when they close.
  • Links that open a new tab say so out loud.
  • On the shop, your account and the sign-in screens, a "skip to main content" link is the first thing the Tab key reaches, so you do not have to go through the header every time. On every page, including checkout, the content is marked up so a screen reader can jump straight to it.
  • When something goes wrong — a wrong password, a card that will not go through — the message is read out, not just shown.
  • The page can be zoomed to 200% in your browser without losing anything.
  • You never have to use the map. Anywhere you can trace an area on the map, you can type the measurement in by hand instead.

Where we still fall short

This is the problem we know about.

  • Some text is low contrast. Green text and links on a white background, and the labels on the inactive tabs at the bottom of the screen, are lighter than the standard asks for. They can be hard to read with low vision. Larger green headings are not affected.

Worth knowing

These are not failures against the standard, but they shape what this statement can promise.

  • The card payment boxes come from Stripe. Where you type your card number is supplied and controlled by our payment processor, so how it behaves is theirs rather than ours.
  • Our Terms and Privacy Policy live on a separate site. This statement covers the shop and your account.
  • Zooming works; text-only enlargement is narrower. Zooming the whole page to 200% works properly. Enlarging the text on its own, without zooming anything else, may not resize everything.

What you need to use the site

A current version of Chrome, Safari, Firefox or Edge, with JavaScript turned on. The site works on a phone, a tablet and a computer, and with the screen reader built into your device.

Tell us when something does not work

This is the part of the page we most want you to use. If anything here is unusable, confusing, or fights your screen reader — whether or not it is listed above — tell us. It is the fastest way it gets fixed, and in the meantime we will take your order over the phone and help you finish what you came to do.

It helps if you can tell us the page you were on, what you were trying to do, and what you are using to browse — but say as much or as little as you like. We answer these as quickly as we can.

Keeping this honest

We check this page against the live site at least once a year and whenever we change something significant. Last reviewed 25 July 2026.